Terms and Conditions

Falung Terms and Conditions

Last Updated: June 17, 2026

Welcome to Falung. By downloading, accessing, or using the Falung application and related services, you agree to these Terms and Conditions.

1. About Falung

Falung is a platform that helps users discover and connect with local riders, transportation providers, marketplace sellers, and community contacts.

Falung does not provide transportation services, delivery services, logistics services, or marketplace fulfillment services. Falung acts solely as a directory and communication platform.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to use Falung.

By using the platform, you represent that all information you provide is accurate and up to date.

3. User Accounts

Users may be required to create an account to access certain features.

You are responsible for:

  • Maintaining the security of your account.

  • Keeping your login credentials confidential.

  • All activities occurring under your account.

4. Rider Registration

Individuals may apply to become listed riders on Falung.

Falung reserves the right to:

  • Approve or reject rider applications.

  • Suspend or remove rider accounts.

  • Request additional verification information.

Approval on Falung does not constitute employment, partnership, or agency with Falung.

5. Marketplace Listings

Users are solely responsible for:

  • The accuracy of listings.

  • The legality of products or services offered.

  • Communications with buyers and sellers.

Falung does not guarantee the quality, safety, legality, or availability of any listed item.

6. User Conduct

You agree not to:

  • Provide false or misleading information.

  • Harass, threaten, or abuse other users.

  • Upload unlawful, offensive, or fraudulent content.

  • Violate applicable laws and regulations.

  • Interfere with the operation of the platform.

Falung may remove content or suspend accounts that violate these rules.

7. Reviews and Ratings

Users may submit ratings and reviews.

Reviews must:

  • Reflect genuine experiences.

  • Be accurate and non-defamatory.

  • Not contain offensive or unlawful content.

Falung reserves the right to remove reviews at its discretion.

8. Direct Transactions

Any transportation arrangement, purchase, sale, or agreement made through contacts discovered on Falung is solely between the involved parties.

Falung is not responsible for:

  • Service quality.

  • Pricing disputes.

  • Product defects.

  • Delays.

  • Cancellations.

  • Personal injuries.

  • Property damage.

  • Financial losses.

9. Location Services

Certain features may require access to location services.

By enabling location permissions, you consent to the use of location data for:

  • Stand check-ins.

  • Rider availability verification.

  • Platform functionality.

Location data is handled according to our Privacy Policy.

10. Intellectual Property

All content, trademarks, logos, designs, and software associated with Falung remain the property of Falung or its licensors.

You may not:

  • Copy,

  • Modify,

  • Reverse engineer,

  • Redistribute,

  • Commercially exploit

any portion of the platform without permission.

11. Disclaimer of Warranties

Falung is provided on an "as is" and "as available" basis.

We do not guarantee:

  • Continuous availability.

  • Accuracy of listings.

  • Reliability of users.

  • Uninterrupted operation.

  • Error-free services.

Use of the platform is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Falung, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the platform.

  • Interactions between users.

  • Transportation services arranged independently.

  • Marketplace transactions.

  • User-generated content.

13. Account Suspension and Termination

Falung may suspend or terminate accounts that:

  • Violate these Terms.

  • Engage in fraudulent activity.

  • Harm other users or the platform.

14. Changes to Terms

Falung may update these Terms and Conditions at any time.

Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

16. Contact Information

For questions regarding these Terms and Conditions, contact:

Falung Support
Email: support@falung.com
Website: https://www.falung.com